lost items in GWD do to getting stuck

[snus pouch]

i had died at kree' ara i was heading back to pick up items before they had dissapeard and got stuck was unable to log out or tele home

lost d boots 5k rune darts and 5k zulrah scales

[Lawless]

Can you tell me on what account this was? Then I can refund the items.

[snus pouch]

snus pouch

[Lawless]

I'm afraid I couldn't find any of the listed items on your account. I checked backups from 21, 22 and 23 February. Can you tell me when you obtained the items and what date you had lost them?

[snus pouch]

I'm pretty sure it was February 23rd or 22 I know I got them from mafias on trade

[Lawless]

Thanks for the extra info, I've managed to confirm that you did indeed lose dragon boots along with 5k rune darts and Zulrah's scales. I've now refunded these items.